FAQs
What types of skincare products do you offer?
Bombacious specializes in premium skincare products that focus on hydration, rejuvenation, and enhancing natural beauty. Our product range includes items such as hyaluronic plumping facial cream and rejuvenating anti-wrinkle serum, all formulated with natural ingredients to address common skin concerns.
How do I choose the right product for my skin type?
To select the most suitable product, it is essential to identify your skin type—whether it is oily, dry, combination, or sensitive. Each of our products is designed to target specific skin concerns, so reviewing the product descriptions and ingredients can help you make an informed decision. Additionally, consulting with a skincare professional can provide personalised recommendations.
What are the key ingredients in your skincare products?
Our products are formulated with high-quality, natural ingredients known for their efficacy. For instance, hyaluronic acid is a prominent ingredient in our plumping facial cream, recognized for its ability to retain moisture and enhance skin hydration. Other ingredients may include antioxidants and peptides, which contribute to skin rejuvenation and anti-aging effects.
What is your return policy?
We have a 30-day return policy, allowing customers to request a return within 30 days of receiving their item. To be eligible for a return, products must be in their original condition, unworn or unused, and in their original packaging. Please note that certain items, such as personal care goods, are non-returnable.
How long does shipping take?
Shipping times may vary based on the selected carrier and destination. Typically, orders are processed within 1-3 business days, and delivery can take an additional 3-7 business days depending on your location. Tracking details will be provided once your order has shipped. With that in mind depending on the product formulation time turn around can be between 1 & 7 days. Updates are provided throughout.
Do you offer international shipping?
No unfortunately we do not currently offer international shipping.
How can I contact customer service?
You can reach our customer service team via email at hayley@bombacious.co.uk or by texting us at 07732865748. We aim to respond to all inquiries promptly to assist you with any questions or concerns.
Are your products tested on animals?
At Bombacious, we are committed to ethical practices and do not test our products on animals. We prioritize the use of natural ingredients and ensure that our formulations are cruelty-free.